Refund Policy
We’re committed to delivering the best online fitness services to help you reach your goals with confidence. If things don’t go as planned, we guarantee a fair and transparent refund policy. Please read this policy carefully to understand our refund procedures and conditions.
Refund Request
You may be eligible for a refund under the following circumstances:
7-Day Money-Back Guarantee: If you're not completely satisfied with our online fitness services within the first 7 days of your subscription, you can request a full refund.
Service Disruption: If there is a delay in accessing our services, or if they become unavailable for an extended period due to technical issues or other reasons beyond our control, you may be eligible for a proportional refund based on the duration of the interruption.
Refund Process
To request a refund, please follow these steps:
Refund Exceptions
Please note that refunds may not be available in the following cases:
After the refund guarantee period (7 days): Requests submitted after the 7-day refund guarantee period will not be accepted.
Abuse of the refund policy: Repeated or unjustified refund requests may result in permanent account termination and denial of any future refund requests.
Get in Touch
If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact our help center.